TrnDigital Support backed by Microsoft Premier Support, your hotline for your Microsoft critical support needs.
How do I get Premier Support whenever I require it?
Step1:
TrnDigital’s in-house Managed Services Team will address your technical problems on-demand, providing you with industry-leading levels of support when you need it.
Step2:
We will escalate to Microsoft Premier Support on your behalf if necessary.
TrnDigital will handle the problem directly, giving it top priority in order to resolve it quickly and get you back up and running!
Premier Support For Partners Advantage
TrnDigital’s Support Features
Problem resolution services
Receive < 1 hour response times; easily access TrnDigital’s Microsoft SMEs.
Service delivery management
Our Microsoft Technical Account Managers (TAM) can escalate critical tickets on your behalf.
Proactive services
Help equip IT with tools to understand architecture choices.
Support aligned to your goals
TrnDigital is able to extend our Microsoft Premier Support for Partners channels to offer our client’s end-to-end managed support across the spectrum of Microsoft products and services. Tailored to your business priorities, TrnDigital can help former Microsoft Premier Support for Enterprise clients with pro-active engagements and support services.
Proactive Services Engagements
RAP as a Service for Azure Active Directory
Gain an insight into the health of your Azure AD environment by proactively diagnosing issues and risks.
Office 365: Network Performance Assessment
Improve your ability to identify, resolve, and prevent issues that affect your Office 365 network.
Office 365: Security Optimization Assessment
A detailed findings report and plan of action to improve your security posture based on recommended practices.